What is CloudFlare
CloudFlare is a service that acts as a proxy between your visitors and our servers. By acting as a proxy, CloudFlare caches static content for your site, which lowers the number of requests to our servers, but still allows visitors to access your site.
Problems
CloudFlare requires you to use their DNS Server and DNS Manager to manage your domains DNS, they also run a Load Balancer, which causes the “Origin IP” to change frequently, that will cause the “502 Bad Gateway” Error. Also all CNAME URLs will be proxied by CloudFlare, so the Custom Domain’s DNS will not resolve properly.
Solutions
The solution for the two occurring problems are very simple:
- Custom Domains
when importing your DNS to CloudFlare, make sure to “Disable” CloudFlare’s proxy for the CDN Custom CNAME.- Left Click on the little orange CloudFlare logo and select “Disable CloudFlare”
- o Scroll down and click “I’m done editing my DNS records”
- Pull Zone 2.0
Our Pull Zone 2.0 utilizes Apache Traffic Server instead of NginX, which IP changes are not an issue like they are with NginX, and that will eliminate the “502 Bad Gateway” problem, permanently.
When you’re ready to convert to Pull Zone 2.0, just email [email protected] with a request to convert your Pull Zone(s), include the zone name and ID in your request, and we’ll notify you once it’s done. The process is 100% transparent and you should not experience any service interruptions.

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