Status
We are performing maintenance to address the packet loss issue that was observed earlier today. Traffic will failover to nearby locations. There should be no impact to service.
Amsterdam Emergency Maintenance 01/22/2013 at 12:11 PM
Edge11 and Edge14 Maintenance in Amsterdam 01/21/2013 at 5:20 PM
Update: Completed
At 5:30pm PST, we will be performing maintenance on Edge11 and Edge14. This is a server hardware upgrade that is not service impacting. Traffic will re-route to nearby PoPs. We expect it to take ~1hour.
Internal Network Maintenance 01/18/2013 at 1:42 PM
Completed at 6:15pm PST
Postponed until 1/21 6:00pm PST
We will be performing brief maintenance this evening at 6:00 PM PST on
our internal network. Provisioning will be affected from 6:00 to
6:10PM. Sorry for the inconvenience.
Edge01.AMS Maintenance 01/17/2013 at 5:24 PM
Completed at 6:50pm PST
We are conducting maintenance on edge01 in Amsterdam. Traffic on this cluster will route to nearby PoPs.
VPN Maintenance 01/17/2013 at 5:16 PM
We are conducting maintenance on our VPN infrastructure. There is failover, and we do not anticipate any issues, however there might be momentary packet loss.
Seattle PoP Maintenance 01/17/2013 at 5:12 PM
Completed at 9:55pm PST
Time: 01/21/13 6:00pm PST
Location: Seattle
Impact: None expected
Maintenance window: 3 hours
Services at risk: Pull zones
Mitigation: Traffic will be rerouted to nearby PoPs.
Our colocation provider is taking steps to increasing fault tolerance. Traffic from the affected area will be routed to nearby PoPs. We appreciate your patience.
Support System Maintenance 01/17/2013 at 5:05 PM
Completed at 6:00pm PST
We will be conducting part two of our support ticket system maintenance today at 5:30pm PST. Customers may experience slightly delayed responses for a brief period.
Support System Maintenance 01/16/2013 at 4:52 PM
Status: Completed
We will be conducting a data backup and maintenance on our support system at 6:15PM PST.
The Support System will be down for approximately 15 minutes.
We don’t expect any other issues.
VPN Maintenance 01/16/2013 at 12:10 PM
Completed at 6:20pm PST
We will be expanding our VPN today at 6:00pm PST. There will be momentary interruptions to zone provisioning.
Live & VOD Maintenance 01/15/2013 at 3:35 PM
Completed
We are currently performing maintenance on our Live and VOD zones.
We expect minor interruptions.
Estimated time of Completion: 4:30pm PST