What is a Live zone?

Live zone is zone that accepts streamed content on “publishing URL” and distribute it.

When do I want to use Live zone?

Whenever you have event to provide in real time via encoder.

What is a difference between Live zone and VOD zone?

Live zones are streaming events from encoder and VOD zones are providing pre-recorded video.

How to use Live zone?

Set your encoder to stream video to “Publishing URL” that we will provide after creating Live zone.

Is setting up a Live zone provisioned in real time?

Yes. Upon creating a Live zone DNS records and zone creation is provisioned in less then 3 minutes.

How do I access my Live zone?

You are not using any conventional accessing to your Live zone as it is used for stream content from one URL to another.

What is publishing URL?

Publish URL is url you are using to “connect” encoder that will provide live event and your Media server. This url is provided on FML as url live event will be sent to.

How to stream my event on other websites?

Embed video stream player via customized code using rtmp url provided on Live zone settings.

How many simultaneous viewers can I stream to?

We do not recommend more than 500 simultaneous viewers, however, 1000 simultaneous viewers would be the top limit for optimal quality of stream.

I am experiencing “hickups” while streaming. Why?

We are broadcasting stream via constant rate, so, if you are experiencing “hickups” it could be caused by ISP’s fluctuation in speed and consistency.

What are inbound formats and what is support for live stream I should consider?

Best encoding formats for RTMP are Flash & H.264/AAC encodings, for RTSP/RTP/MPEG-TS are H.264/AAC; unicast, multicast, TCP, UDP and as for ICY you should encode through MP3/AAC; SHOUTcast/icecast.

What are supported file formats for broadcasting Audio/Video?

FLV (Flash Video – .flv) MP4 (QuickTime container – .mp4, .f4v, .mov, .m4v, .mp4a, .3gp, and .3g2) MP3 (.mp3).

I am using high speed wireless internet but my player buffers video very often. Why?

You may using high speed connection/internet which can provide good service for transferring a lot of low bandwidth applications, but, for high bandwidth applications you may experience bandwidth fluctuations on wireless internet connection. These fluctuations can result in frequent buffering.

Why my audio and video aren’t synced?

This can be caused by either bad up-stream synchronisation on your video locally or it could be driver matter of your sound card. In this case (most often it is) you have to contact sound card vendor regarding driver update or patch for it.

Will my firewall block live stream ?

It depends on current settings of firewall. If you are running firewall which is permissive by default you only have to check if it blocks port 1035 and remove it from “black list”. If it is restrictive by default you have to add port 1935 to “white list” if it’s not there already. In some cases (firewall with a complex rules adding method – iptables on Linux) when average user can not make these changes, it might be the best solution to disable firewall while streaming is ON. – iptables main page:http://www.netfilter.org/ -

Why is my video quality low?

As mentioned above with wireless scenario, live streaming requires steady internet connection which needs to provide steady bandwidth usage. So if you are not on wireless connection check if your background programs are updating, downloading (torrents are services which users usually forget about) and temporary stop it.

Can I use live zone for iOS streaming?

Yes, you should only convert the existing VIEW URL, zone-name.company-alias.netdna-cdn.com, as follows: http://zone-name.company-alias.netdna-cdn.com:1935/live/mp4:mobile/playlist.m3u8.

Do I need to publish separate streams to accomplish dynamic bitrate?

No, it’s enough to push high bitrate stream (not over 1200kbps) towards our media server and we have implemented wowza transcored addon which is in charged to generate different bitrates (~180kbps, ~400kbps, ~800kbps) and deliver one of these rates accordingly.