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Our upstream provider will be upgrading an IP core router on the Los Angeles, CA backbone on 12/15/11. The maintenance window is from 09:00 GMT to 13:00 GMT, with an anticipated outage of 45 minutes. During this time, customers will likely experience higher latency in the Los Angeles region, as traffic gets routed to nearby points of presence.
We appreciate your patience during this work and welcome your feedback.
Update: 12/14/2011 3:59pm
Maintenance Notification: Our upstream provider is undergoing maintenance at our Los Angeles datacenter; there is anticipated downtime of 45 minutes on December 15th between the hours of 12:00 am – 5:00 am PST (local time).
Affected services include: Control Panel, API, Helpdesk and Billing system.
Please initiate a live chat if you have any questions. We apologize for the late notification and appreciate your patience while the maintenance is completed.
Thank you,
Operations Team